Reference

Terms and Conditions That Cover Your Account

These terms set out how your texasholdemmy account works — what we expect from you, what you can expect from us, and how payments, access, and account activity are handled.

Account eligibility by statePayPal, Venmo, Play+ coveredUS-only access termsAccount security policyEffective upon registration
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texasholdemmy Terms and Conditions That Cover Your Account
REACH OUR TEAM

How to Contact Us About These Terms

If a clause is unclear or you believe a term has been applied incorrectly to your account, our support team is the right first stop. We can pull up your account activity, clarify how a policy applies to your specific situation, and escalate formal disputes when needed. Contacting us before acting on a misread term usually resolves things faster.

Live Chat Open the chat widget from any page in your account dashboard. Explain the term in question and we will walk through how it applies to your wallet or game activity.
Email Support Write to our support address listed in your account settings. Include your account ID and the specific clause you are asking about so we can respond with the right context.
Account Help Center The Help Center inside your account has a dedicated policy section. Search by keyword — try 'PayPal', 'withdrawal hold', or 'account suspension' — to find the relevant clause fast.
HOW WE PROTECT YOU

Account Security and Your Rights Under These Terms

These terms are not just obligations on your side — they also define what we owe you. Here is how we handle the key areas that affect your account day to day, from data retention to how you request a correction.

Data Handling

We collect only what is needed to run your account and process payments through PayPal, Venmo, or Play+. We do not sell your data to third parties outside of what our payment processors require to clear a transaction.

Cookie Policy

We use session cookies to keep you logged in and analytics cookies to see which lobby sections you visit most. You can adjust cookie preferences in your browser settings at any time without losing account access.

Account Security

Every login triggers an OTP check sent to your registered email or phone. If you believe your credentials have been compromised, freeze your account instantly via the Security tab and contact live chat to reset.

Requesting Changes

To correct account data or request deletion, submit a written request through the Help Center or email support with your account ID. We process verified requests within the window required by applicable state law.

Common Questions About Our Terms

These are the questions we hear most often when someone wants to understand how our terms apply to a real account situation. Each answer reflects how the policy actually works — not a general summary.

Access depends on whether Colorado state law permits the activity you want. These terms apply only where local law allows. Check your state's current rules before funding your account.

Yes. PayPal is a supported payment rail. Deposits and withdrawals processed through PayPal are subject to the same account and payment terms as any other method listed in your wallet settings.

We post a notice in your account dashboard before changes take effect. If you keep using the platform after the update date, that counts as acceptance. You can close your account before the date if you disagree.

Open live chat or email support with your account ID and the transaction or action in question. We review the specific record against the applicable clause and respond in writing with our finding.

We retain account data for the period required by applicable state law and payment processor agreements. After that period, you can request deletion through the Help Center using your verified account ID.

The same account terms govern all supported payment methods. Specific processing steps may differ — a Play+ prepaid card reload follows a different confirmation path than a Venmo transfer — but the policy obligations are the same.
Reference

Terms & Conditions

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.

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